UTILITIES - NEW CONNECITONS
217 Fifth Street, Monett, MO 65708
(Corner of 5th & Bond)
LaVerne Cahalan, Billing Clerk (417) 235-3544

City Hall Office Hours ..............8:00 a.m. - 4:00 p.m., Monday thru Friday

	Application for Utilities Applicacion De Utilidades
	Application for Business Utilities Applicacion Para Utilidades De Negocio
	Provide photo ID (i.e., drive license).
	Electric deposit - Owner.............minimum of $ 50.00 Electric deposit - Rental.............minimum of $ 100.00
	Water deposit - Owner/Rental....minimum of $ 10.00

Connection of Utility Services
Arrangement of connection for utility services must be made between the hours of 8:00 a.m. to 4:00 p.m. Customer must be current on prior utility services with the City of Monett in order to have services connected at a new address. Utility bills are always due on the 5th of each month unless the 5th falls on a weekend or holiday, then it will be due the following workday. Utility bills not paid five (5) days following the due date will be subject to disconnection. If the City of Monett uses the services of a collection agency for collected past due amounts, the past due customers will be directly responsible for any fees associated with such services. The City of Monett will charge a $20 fee for any bank returned items associated with a customers account.

Reconnects for Utility Services
Before 4:00 p.m. - There will be a $10 reconnect charge before 4:00 p.m. Customer must contact and pay past due balance at the Collection office located in City Hall at 217 Fifth Street.

After 4:00 p.m. - There will be $25 reconnect charger after 4:00 p.m. Customer must contact pay past due balance at the Police Department at 212 Fifth Street.

Refunds
Upon the discontinuance of service to any consumer and the payment of all charges due to the City, utility deposits shall be refunded to the consumer posting the same; and upon the discontinuance of service to any consumer and the failure of such consumer to pay all charges due to the City, such deposit shall be applied to all such charges due the City. (City Code Section 715.490 (E))

1.	Drop boxes are located in City Hall main lobby or City Hall parking lot.
2.	City's direct debit program. Applications available at City Hall or www.cityofmonett.com
3.	Customer's bank E-Check program.
4.	Online credit card payment at www.cityofmonett.com
5.	Online debit program at www.cityofmonett.com
6.	Online City E-Check program at www.cityofmonett.com
7.	Mail in payment
8.	Walk-in service at City Hall from 8:00 a.m. to 4:00 p.m. Monday thru Friday.

 

 

 

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