Utilities
City Clerk - Angie Irwin - 417-235-3763
Collection’s Office Hours ..............8:00 a.m. – 5:00 p.m., Monday thru Friday
Email: utilities@cityofmonett.com
Utilities Superintendent – Skip Schaller – 417-235-3763
Electric & Water Department Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday
Welcome to our community! The City of Monett offers electric, water, sewer, and sanitation service to residents.
Residential Rates
Commercial Rates
Industrial Rates
Electric Rate Comparison with other Utilities
Net Metering
Tree Trimming
Water and Sewer Rate Comparison
Water and Sewer Rates
Consumer Confidence Report
Construction Specifications – Sewer
Construction Specifications – Water
Located at: 217 5th St
Phone: 417-235-3763
Open: Monday thru Friday: 8:00am - 5:00 pm
Arrangement for connection of utility services must be made between the hours of 8:00 a.m. and 5:00 p.m. Customer must be current on prior utility services with the City of Monett in order for service to be connected at a new address. Utility bills are always due on the 5th of each month, unless the 5th falls on a weekend or holiday, in which case the bill will be due the following business day. The penalty charged for late payment is 10% of the bill. Utility bills not paid five (5) days following the due date may be disconnected without further notification or unless arrangements have been made with the Collections office at 235-3763. The City of Monett will charge a $20 fee for any returned items associated with a customer’s account.
What do you need?
Application for Utilities Aplicación para Utilidades
Photo ID (i.e., driver's license)
Warranty Deed - Signed & Notarized (Owner) or Lease Agreement
If Leasing – Deposit Needed
Residential Electric Deposit - $200.00
Residential Water Deposit - $20.00
In an effort for the City of Monett Utilities to maintain an effective relationship with landlords, the City is providing the following Landlord Agreement. The matrix deposit for single-family rental units is $50.00 for the first rental, $25.00 for each additional rental, with a maximum deposit of $500.00. With a signed Landlord Agreement, landlords will indicate if services are to be transferred or disconnected upon tenant transfers.
ACH AUTHORIZATION FORM
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- Payment is automatically withdrawn on the due date, from a checking or savings account.
- There is no fee for this service.
- To be eligible for the bank draft program, the customer must be the account holder listed on the utility billing and on the checking account (ACH).
- Returned drafts for insufficient funds are a cause to be removed from the automatic withdrawal program and utility services may be interrupted for non-payment. Penalty for insufficient funds will result in a $20 service fee. The third insufficient fund will also result in removal from the Automatic Withdrawal Program for a twelve month period.
U.S. MAIL-
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- Include payment coupon.
- Use the envelope provided (utility bill only).
- Write the Account # (Utilities) or Invoice # on your check or money order.
- Check payable to City of Monett.
- Allow at least 7 – 10 business days.
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CITY OF MONETT
217 5th ST
MONETT, MO 65708
CREDIT CARD, DEBIT CARD OR E-CHECK
Xpress Bill Pay-
- If you have an Internet connection and an email address, you can now pay your bill online. You are also able to “opt in” to paperless billing and receive an email or text notification when your bill is ready to view. It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.
- https://www.xpressbillpay.com/#/?org=Monett10022
Xpress Bill Pay Resources
Instructions for First Time Users Instrucciones para Usuarios Primerizos (Usuarios por primera vez)
Mobile App for both Android and iPhone Aplicación para Android y iPhone
Sign up for Paperless ¡Subscribete para tus billes Electronicos!OFFICIAL DROP BOXES LOCATED AT CITY HALL-
- Check or money order only.
- These boxes, labeled “CITY OF MONETT OFFICIAL DROP BOX,” are located inside the west Main Entrance (walk-up) and east entrance (drive-up) to City Hall at 217 5th
West Main Entrance East Drive-Up-
- Payments in the Official Drop Boxes before 8:00am on the business day ofthe due date are considered on-time.
IN PERSON - COLLECTION'S OFFICE AT CITY HALL
Monday - Friday, 8:00 a.m. to 5:00 p.m. Please bring entire bill/statement for safety and efficiency.EQUAL PAY PROGRAM – Level Pay
Equal Pay Form
Hot summers and cold winters can cause significant swings in your electric bill and problems for your budget. The Equal Pay program can make rising and falling utility bills a thing of the past. With our Equal Pay program, you won't have to deal with any surprises in your energy costs.
This plan is available upon request. Resident must have no more than two (2) late payments in the last 12 consecutive months of billing. Also, residents must not have issued any bad check or bad debit entries to the City of Monett within the last 12 consecutive months of billing.
The average monthly payment under the plan will be determined by dividing the previous 12 months utility bills by 12. The average monthly payment will be calculated and adjusted each July.
It shall be a requirement that all residential utility customers applying for the equal pay program must be set up for Automatic Withdrawal Program (ACH).Local Utilities Directory
While we do our best to provide the high quality of services for all our residents, we can't say we provide all the utilities for your home. Just because we can't provide them doesn't mean we still can't help you out. Below are phone numbers for local utilities you may need while living in Monett.Electric Service
Utility ProviderPhone Number
Website
City of Monett (inside City limits)
417-235-3763
Empire Electric
1-800-206-2300
Ozark Electric
417-725-5160
Gas Service
Utility Provider
Phone Number
Website
Missouri Gas Energy (Spire)
1-800-582-1234
Water Service
Utility Provider
Phone Number
Website
City of Monett
417-235-3763
Sewer Service
Utility Provider
Phone Number
Website
City of Monett
417-235-3763
Skip Schaller, Superintendent of Utilities - 417-235-3763
Utilities Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday
Helpful Handouts
Service Meter through Roof
Service Meter Under Eve
Service Pole Mount
Service Six Meter Underground Installation
Service Temporary Overhead
Service Temporary at Pad Mount
Service Two Meter Underground Installation
Service Overhead ClearancesResidential Rates
Residential Service (Effective July 1, 2014)Standard RatesMinimum: $16.20 First 100 kwh $0.162 Next 1,100 kwh $0.108 Over 1,200 kwh $0.094
All Electric Schedule: (June through September) Minimum: $16.20 First 100 kwh $0.162 Next 1,100 kwh $0.108 Over 1,200 kwh $0.094 All Electric Schedule: (October through May) Minimum: $16.20 First 100 kwh $0.162 Next 600 kwh $0.108 Next 500 kwh $0.093 Over 1,200 kwh $0.081
Commercial Rates
Commercial Service (Effective July 1, 2014)Minimum - Small Commercial: $27.00 First 200 kwh $0.135 Next 1,800 kwh $0.105 Next 10,000 kwh $0.084 Over 12,000 kwh $0.088 Minimum - Large Commercial: $225.00 Demand Charge All kw $7.50 Energy Charge All kwh $0.0695
Industrial Rates
Industrial Service (Effective July 1, 2014)Minimum - Industrial $225.00 Demand Charge All kw $7.50 Energy Charge All kwh $0.0695 Minimum - Large Industrial $9,650.00 Demand Charge All kwh $9.65 Energy Charge First 300 kwh $0.0667 Energy Charge Excess kwh $0.0583
Electric Rate Comparison with other Utilities Electric Rate Comparison with other UtilitiesNet Metering
Solar Permit Check List
Solar Signature Page
Net Metering Application
Tree Trimming
The City of Monett’s Electric Department has a two-person tree crew that trims trees year-round to protect the City’s electric system. The City is divided into eight trim zones. The zones can be viewed on the City’s GIS site or click the direct link below. Information on where the crew will be working will be posted on the City’s Facebook site and on the City’s website (below).
Contact: Jason Brown at truck14@cityofmonett.netTree Trimming Schedule: Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Starting January 24th Zone 8 Check City GIS/Tree Zone Map to see zones.
Skip Schaller, Superintendent of Utilities - 417-235-3763
Utilities Hours ..............7:00 a.m. – 4:00 p.m., Monday thru FridayWater and Sewer Rates
Water - Monthly Rates and Charges (Effective January 1, 2016):Senior Citizen Rate First 1,000 gallons (minimum charge) $6.00 per 1,000 gallons Standard Rate First 1,000 gallons (minimum charge)
Next 9,000 gallons
Next 90,000 gallons
Next 900,000 gallons
Next 1,000,000 gallons
All over 2,000,000 gallons$12.00 per 1,000 gallons
$3.13 per 1,000 gallons
$3.03 per 1,000 gallons
$2.93 per 1,000 gallons
$2.83 per 1,000 gallons
$2.68 per 1,000 gallonsOutside City First 1,000 gallons (minimum charge)
Next 9,000 gallons
Next 90,000 gallons
Next 900,000 gallons
Next 1,000,000 gallons
All over 2,000,000 gallons$16.80 per 1,000 gallons
$3.76 per 1,000 gallons
$3.64 per 1,000 gallons
$3.52 per 1,000 gallons
$3.40 per 1,000 gallons
$3.22 per 1,000 gallonsSenior Outside City First 1,000 gallons (minimum charge)
Next 9,000 gallons
Next 90,000 gallons
Next 900,000 gallons
Next 1,000,000 gallons
All over 2,000,000 gallons$8.40 per 1,000 gallons
$3.76 per 1,000 gallons
$3.64 per 1,000 gallons
$3.52 per 1,000 gallons
$3.40 per 1,000 gallons
$3.22 per 1,000 gallons
Sewer - Monthly Rates and Charges based on metered water use (Effective January 1, 2016):Senior Citizen Rate First 2,000 gallons (minimum charge) $10.00 per 2,000 gallons Standard Rate First 2,000 gallons
All over 2,000 gallons$20.00 per 2,000 gallons
$2.65 per 1,000 gallons