Utilities
City Clerk - Angie Irwin - 417-235-3763
Collection’s Office Hours ..............8:00 a.m. – 5:00 p.m., Monday thru Friday
Email: utilities@cityofmonett.com
Utilities Superintendent – Skip Schaller – 417-235-3763
Electric & Water Department Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday
Welcome to our community! The City of Monett offers electric, water, sewer, and sanitation service to residents.
Sign up today and stay informed at https://mo-monettlawrenceco.civicready.com/.
We want to make sure the citizens of the City of Monett are safe and informed. The CivicReady mass notification solution is a communication service to receive emergency, routine, and utility notifications. You have the ability to customize your notification preferences in your profile. Communication can be received through email, phone call and text messages based on your selections and the address location(s) that you specify. The information you provide is confidential and will not be shared. We will contact you through CivicReady in the event of an emergency or other routine event based on your subscription preferences. Please provide your address and preferred method(s) of contact.
Adding your address will allow tailoring so you do not receive alerts that don’t pertain to your geographical area (such as power outages, water leaks, holiday trash day, etc.).
Examples of Emergency Notifications: Missing Persons, Evacuations, Local Threats, Severe Weather Alerts, Incidents that Require Rapid Communication, etc.
Examples of Notifications: Community Events, Community Services (City Wide Cleanup, Leaf Pickup, Brush Pickup), Utility Notifications (Power Outage, Delinquent Utility Bills, Utility Work, Water Leaks), Public Works (Road Closure, Road Work) etc.
Examples of Weather Notifications (provided by the National Weather Service per address provided): Flood Watch, Heat Advisory, Ice Storm Warning, Severe Thunderstorm Watch, Tornado Warning, etc.
Sign up at: mo-monettlawrenceco.civicready.com
Residential Rates
Commercial Rates
Industrial Rates
Electric Rate Comparison with other Utilities
Net Metering
Tree Trimming
Water and Sewer Rate Comparison
Water and Sewer Rates
Consumer Confidence Report
Construction Specifications – Sewer
Construction Specifications – Water
Located at: 217 5th St
Phone: 417-235-3763
Open: Monday thru Friday: 8:00am - 5:00 pm
Arrangement for connection of utility services must be made between the hours of 8:00 a.m. and 5:00 p.m. Customer must be current on prior utility services with the City of Monett in order for service to be connected at a new address. Utility bills are always due on the 5th of each month, unless the 5th falls on a weekend or holiday, in which case the bill will be due the following business day. The penalty charged for late payment is 10% of the bill. Utility bills not paid five (5) days following the due date may be disconnected without further notification or unless arrangements have been made with the Collections office at 235-3763. The City of Monett will charge a $20 fee for any returned items associated with a customer’s account.
What do you need?
Application for Utilities Aplicación para Utilidades
Photo ID (i.e., driver's license)
Warranty Deed - Signed & Notarized (Owner) or Lease Agreement
If Leasing – Deposit Needed
Residential Electric Deposit - $200.00
Residential Water Deposit - $20.00
In an effort for the City of Monett Utilities to maintain an effective relationship with landlords, the City is providing the following Landlord Agreement. The matrix deposit for single-family rental units is $50.00 for the first rental, $25.00 for each additional rental, with a maximum deposit of $500.00. With a signed Landlord Agreement, landlords will indicate if services are to be transferred or disconnected upon tenant transfers.
ACH AUTHORIZATION FORM
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- Payment is automatically withdrawn on the due date, from a checking or savings account.
- There is no fee for this service.
- To be eligible for the bank draft program, the customer must be the account holder listed on the utility billing and on the checking account (ACH).
- Returned drafts for insufficient funds are a cause to be removed from the automatic withdrawal program and utility services may be interrupted for non-payment. Penalty for insufficient funds will result in a $20 service fee. The third insufficient fund will also result in removal from the Automatic Withdrawal Program for a twelve month period.
U.S. MAIL-
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- Include payment coupon.
- Use the envelope provided (utility bill only).
- Write the Account # (Utilities) or Invoice # on your check or money order.
- Check payable to City of Monett.
- Allow at least 7 – 10 business days.
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CITY OF MONETT
217 5th ST
MONETT, MO 65708
CREDIT CARD, DEBIT CARD OR E-CHECK
Xpress Bill Pay-
- If you have an Internet connection and an email address, you can now pay your bill online. You are also able to “opt in” to paperless billing and receive an email or text notification when your bill is ready to view. It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.
- https://www.xpressbillpay.com/#/?org=Monett10022
Xpress Bill Pay Resources
Instructions for First Time Users Instrucciones para Usuarios Primerizos (Usuarios por primera vez)
Mobile App for both Android and iPhone Aplicación para Android y iPhone
Sign up for Paperless ¡Subscribete para tus billes Electronicos!OFFICIAL DROP BOXES LOCATED AT CITY HALL-
- Check or money order only.
- These boxes, labeled “CITY OF MONETT OFFICIAL DROP BOX,” are located inside the west Main Entrance (walk-up) and east entrance (drive-up) to City Hall at 217 5th
West Main Entrance East Drive-Up-
- Payments in the Official Drop Boxes before 8:00am on the business day ofthe due date are considered on-time.
IN PERSON - COLLECTION'S OFFICE AT CITY HALL
Monday - Friday, 8:00 a.m. to 5:00 p.m. Please bring entire bill/statement for safety and efficiency.EQUAL PAY PROGRAM – Level Pay
Equal Pay Form
Hot summers and cold winters can cause significant swings in your electric bill and problems for your budget. The Equal Pay program can make rising and falling utility bills a thing of the past. With our Equal Pay program, you won't have to deal with any surprises in your energy costs.
This plan is available upon request. Resident must have no more than two (2) late payments in the last 12 consecutive months of billing. Also, residents must not have issued any bad check or bad debit entries to the City of Monett within the last 12 consecutive months of billing.
The average monthly payment under the plan will be determined by dividing the previous 12 months utility bills by 12. The average monthly payment will be calculated and adjusted each July.
It shall be a requirement that all residential utility customers applying for the equal pay program must be set up for Automatic Withdrawal Program (ACH).Local Utilities Directory
While we do our best to provide the high quality of services for all our residents, we can't say we provide all the utilities for your home. Just because we can't provide them doesn't mean we still can't help you out. Below are phone numbers for local utilities you may need while living in Monett.Electric Service
Utility ProviderPhone Number
Website
City of Monett (inside City limits)
417-235-3763
Empire Electric
1-800-206-2300
Ozark Electric
417-725-5160
Gas Service
Utility Provider
Phone Number
Website
Missouri Gas Energy (Spire)
1-800-582-1234
Water Service
Utility Provider
Phone Number
Website
City of Monett
417-235-3763
Sewer Service
Utility Provider
Phone Number
Website
City of Monett
417-235-3763
Skip Schaller, Superintendent of Utilities - 417-235-3763
Utilities Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday
Helpful Handouts
Service Meter through Roof
Service Meter Under Eve
Service Pole Mount
Service Six Meter Underground Installation
Service Temporary Overhead
Service Temporary at Pad Mount
Service Two Meter Underground Installation
Service Overhead ClearancesResidential Rates
Residential Service (Effective April 2023)Standard RatesMonthly Service Availability Charge: $17.50 Energy Charge per kwh used: $0.10
All Electric Schedule: (June through September) Monthly Service Availability Charge: $17.50 Energy Charge per kwh used: $0.10 All Electric Schedule: (October through May) Monthly Service Availability Charge: $17.50 First 1,000 kwh $0.10 Over 1,000 kwh $0.0975
Commercial Rates
Commercial Service (Effective April 2023)Small Commercial Monthly Service Availability Charge: $30.00 Energy Charge per kwh used: $0.09 Large Commercial Minimum Monthly Charge $225.00 Monthly Service Availability Charge $200.00 Demand Charge All kwh $7.50 Energy Charge All kwh $0.075
Industrial Rates
Industrial Service (Effective April 2023)Industrial Minimum Monthly Charge: $225.00 Monthly Service Availability Charge: $200.00 Demand Charge All kwh $7.50 Energy Charge All kwh $0.075 Large Industrial Minimum Monthly Charge: $9,650.00 Monthly Service Availability Charge: $1,000.00 Demand Charge All kwh $9.50 Energy Charge First 300 kwh $0.07 Energy Charge Excess kwh $0.06
Electric Rate Comparison with other Utilities Electric Rate Comparison with other UtilitiesNet Metering
Solar Permit Check List
Solar Signature Page
Net Metering Application
Tree Trimming
The City of Monett’s Electric Department has a two-person tree crew that trims trees year-round to protect the City’s electric system. The City is divided into eight trim zones. The zones can be viewed on the City’s GIS site or click the direct link below. Information on where the crew will be working will be posted on the City’s Facebook site and on the City’s website (below).
Contact: Jason Brown at truck14@cityofmonett.netTree Trimming Schedule: Zone 1 Zone 2 Zone 3 Starting August 28th Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Check City GIS/Tree Zone Map to see zones.
Skip Schaller, Superintendent of Utilities - 417-235-3763
Utilities Hours ..............7:00 a.m. – 4:00 p.m., Monday thru FridayWater and Sewer Rates
Water - Monthly Rates and Charges (Effective January 1, 2016):Senior Citizen Rate First 1,000 gallons (minimum charge) $6.00 per 1,000 gallons Standard Rate First 1,000 gallons (minimum charge)
Next 9,000 gallons
Next 90,000 gallons
Next 900,000 gallons
Next 1,000,000 gallons
All over 2,000,000 gallons$12.00 per 1,000 gallons
$3.13 per 1,000 gallons
$3.03 per 1,000 gallons
$2.93 per 1,000 gallons
$2.83 per 1,000 gallons
$2.68 per 1,000 gallonsOutside City First 1,000 gallons (minimum charge)
Next 9,000 gallons
Next 90,000 gallons
Next 900,000 gallons
Next 1,000,000 gallons
All over 2,000,000 gallons$16.80 per 1,000 gallons
$3.76 per 1,000 gallons
$3.64 per 1,000 gallons
$3.52 per 1,000 gallons
$3.40 per 1,000 gallons
$3.22 per 1,000 gallonsSenior Outside City First 1,000 gallons (minimum charge)
Next 9,000 gallons
Next 90,000 gallons
Next 900,000 gallons
Next 1,000,000 gallons
All over 2,000,000 gallons$8.40 per 1,000 gallons
$3.76 per 1,000 gallons
$3.64 per 1,000 gallons
$3.52 per 1,000 gallons
$3.40 per 1,000 gallons
$3.22 per 1,000 gallons
Sewer - Monthly Rates and Charges based on metered water use (Effective January 1, 2016):Senior Citizen Rate First 2,000 gallons (minimum charge) $10.00 per 2,000 gallons Standard Rate First 2,000 gallons
All over 2,000 gallons$20.00 per 2,000 gallons
$2.65 per 1,000 gallons