Utilities

City Clerk - Bev Baker -  417-235-3763
Collection’s Office Hours ..............8:00 a.m. – 5:00 p.m., Monday thru Friday

Utilities Superintendent – Skip Schaller – 417-235-3763
Electric & Water Department Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday

Welcome to our community! The City of Monett offers electric, water, sewer, and sanitation service to residents.

Collections Office
          New Utilities Connection
          Net Metering
          Landlord
          Bill Payment Options

 

Collection’s Office

Located at: 217 5th St
Phone: 417-235-3763
Open:    Monday thru Friday: 8:00am - 5:00 pm

New Utilities Connection
Arrangement for connection of utility services must be made between the hours of 8:00 a.m. and 5:00 p.m. Customer must be current on prior utility services with the City of Monett in order for service to be connected at a new address. Utility bills are always due on the 5th of each month, unless the 5th falls on a weekend or holiday, in which case the bill will be due the following business day. The penalty charged for late payment is 10% of the bill. Utility bills not paid five (5) days following the due date may be disconnected without further notification or unless arrangements have been made with the Collections office at 235-3763. The City of Monett will charge a $20 fee for any returned items associated with a customer’s account.
              
  What do you need?
                                Application for Utilities                                 Aplicación para Utilidades
                                Photo ID (i.e., driver's license)
                                Warranty Deed (Owner) or Lease Agreement
                                                                                                If Leasing – Deposit Needed
                                                                                                Residential Electric Deposit - $200.00
                                                                                                Residential Water Deposit - $20.00
**Applications for utility service received after 3:00 p.m. will be connected the following business day**

 

Net Metering
Landlord
In an effort for the City of Monett Utilities to maintain an effective relationship with landlords, the City is providing the following Landlord Agreement. The matrix deposit for single-family rental units is $50.00 for the first rental, $25.00 for each additional rental, with a maximum deposit of $500.00. With a signed Landlord Agreement, landlords will indicate if services are to be transferred or disconnected upon tenant transfers.

                Landlord Agreement

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Bill Payment Options

          AUTOMATIC WITHDRAWAL - OFFERED FOR UTILITY BILL ONLY
          ACH AUTHORIZATION FORM
    • Payment is automatically withdrawn on the due date, from a checking or savings account.
    • There is no fee for this service.
    • To be eligible for the bank draft program, the customer must be the account holder listed on the utility billing and on the checking account (ACH).
    • Returned drafts for insufficient funds are a cause to be removed from the automatic withdrawal program and utility services may be interrupted for non-payment. Penalty for insufficient funds will result in a $20 service fee. The third insufficient fund will also result in removal from the Automatic Withdrawal Program for a twelve month period.

    U.S. MAIL
        • Include payment coupon.
        • Use the envelope provided (utility bill only).
        • Write the Account # (Utilities) or Invoice # on your check or money order.
        • Check payable to City of Monett.
        • Allow at least 7 – 10 business days.
                                    CITY OF MONETT
                                    217 5th ST
                                    MONETT, MO 65708                     


               CREDIT CARD, DEBIT CARD OR E-CHECK
                Xpress Bill Pay
      • If you have an Internet connection and an email address, you can now pay your bill online. You are also able to “opt in” to paperless billing and receive an email or text notification when your bill is ready to view. It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.
      • https://www.xpressbillpay.com/#/?org=Monett10022
    xbp

                              Xpress Bill Pay Resources
                                        Instructions for First Time Users                                                                   Instrucciones para Usuarios Primerizos (Usuarios por primera vez)
                                        Mobile App for both Android and iPhone                                                Aplicación para Android y iPhone
                                        Sign up for Paperless                                                                                            ¡Subscribete para tus billes Electronicos!

     

              OFFICIAL DROP BOXES LOCATED AT CITY HALL
      • Check or money order only.
      • These boxes, labeled “CITY OF MONETT OFFICIAL DROP BOX,” are located inside the west Main Entrance (walk-up) and east entrance (drive-up) to City Hall at 217 5th

                                                            WEST DROP BOX1.jpg                                       EAST DROP BOX 1.jpg
                                                                               West Main Entrance                                                                                         East Drive-Up

      •  Payments in the Official Drop Boxes before 8:00am on the business day ofthe due date are considered on-time.
     

               IN PERSON - COLLECTION'S OFFICE AT CITY HALL
              Monday - Friday, 8:00 a.m. to 5:00 p.m. Please bring entire bill/statement for safety and efficiency.

     

    EQUAL PAY PROGRAM – Level Pay
                                  Equal Pay Form
    Hot summers and cold winters can cause significant swings in your electric bill and problems for your budget. The Equal Pay program can make rising and falling utility bills a thing of the past. With our Equal Pay program, you won't have to deal with any surprises in your energy costs.

    This plan is available upon request. Resident must have no more than two (2) late payments in the last 12 consecutive months of billing. Also, residents must not have issued any bad check or bad debit entries to the City of Monett within the last 12 consecutive months of billing.

    The average monthly payment under the plan will be determined by dividing the previous 12 months utility bills by 12. The average monthly payment will be calculated and adjusted each July.

    It shall be a requirement that all residential utility customers applying for the equal pay program must be set up for Automatic Withdrawal Program (ACH).

     

    Local Utilities Directory
    While we do our best to provide the high quality of services for all our residents, we can't say we provide all the utilities for your home. Just because we can't provide them doesn't mean we still can't help you out. Below are phone numbers for local utilities you may need while living in Monett.

    Electric Service

    Utility Provider

    Phone Number

    Website

    City of Monett (inside City limits)

    417-235-3763

    www.cityofmonett.com

    Empire Electric

    1-800-206-2300

    www.empiredistrict.com

    Ozark Electric

    417-725-5160

    www.ozarkelectric.com

     

    Gas Service

    Utility Provider

    Phone Number

    Website

    Missouri Gas Energy (Spire)

    1-800-582-1234

    www.spireenergy.com

     

    Water Service

    Utility Provider

    Phone Number

    Website

    City of Monett

    417-235-3763

    www.cityofmonett.com

     

    Sewer Service

    Utility Provider

    Phone Number

    Website

    City of Monett

    417-235-3763

    www.cityofmonett.com

     

     

    Electric Department

    Skip Schaller, Superintendent of Utilities - 417-235-3763
    Utilities Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday

    Helpful Handouts
              Service Meter through Roof
              Service Meter Under Eve
              Service Pole Mount
              Service Six Meter Underground Installation
              Service Temporary Overhead
              Service Temporary at Pad Mount
              Service Two Meter Underground Installation
              Service Overhead Clearances

    Residential Rates
    Residential Service (Effective July 1, 2014)

    Standard Rates
    Minimum: $16.20
    First 100 kwh $0.162
    Next 1,100 kwh $0.108
    Over 1,200 kwh $0.094

    All Electric Schedule: (June through September)
    Minimum: $16.20
    First 100 kwh $0.162
    Next 1,100 kwh $0.108
    Over 1,200 kwh $0.094
     
    All Electric Schedule: (October through May)
    Minimum: $16.20
    First 100 kwh $0.162
    Next 600 kwh $0.108
    Next 500 kwh $0.093
    Over 1,200 kwh $0.081


    Commercial Rates
    Commercial Service (Effective July 1, 2014)

    Minimum - Small Commercial: $27.00
    First 200 kwh $0.135
    Next 1,800 kwh $0.105
    Next 10,000 kwh $0.084
    Over 12,000 kwh $0.088
     
    Minimum - Large Commercial:  $225.00
    Demand Charge All kw $7.50
    Energy Charge All kwh $0.0695


    Industrial Rates
    Industrial Service (Effective July 1, 2014)

    Minimum  - Industrial $225.00
    Demand Charge All kw $7.50
    Energy Charge All kwh $0.0695
     
    Minimum - Large Industrial $9,650.00
    Demand Charge All kwh $9.65
    Energy Charge First 300 kwh $0.0667
    Energy Charge Excess kwh $0.0583


    Electric Rate Comparison with other Utilities 
    Electric Rate Comparison with other Utilities 

     

    Net Metering

                           Solar Permit Check List
                           Solar Signature Page
                           Net Metering Application


    Tree Trimming
    The City of Monett’s Electric Department has a two-person tree crew that trims trees year-round to protect the City’s electric system.  The City is divided into eight trim zones.  The zones can be viewed on the City’s GIS site or click the direct link below.  Information on where the crew will be working will be posted on the City’s Facebook site and on the City’s website (below).

    Contact: Jason Brown at truck14@cityofmonett.net 

    Tree Trimming Schedule:
    Zone 1  
    Zone 2  
    Zone 3  
    Zone 4  
    Zone 5  
    Zone 6 Starting Aug 9th
    Zone 7  
    Zone 8  

     

    Check City GIS/Tree Zone Map to see zones.

     

    Water Department

    Skip Schaller, Superintendent of Utilities - 417-235-3763
    Utilities Hours ..............7:00 a.m. – 4:00 p.m., Monday thru Friday

     

    Water and Sewer Rates
    Water - Monthly Rates and Charges (Effective January 1, 2016):

    Senior Citizen Rate First 1,000 gallons (minimum charge) $6.00 per 1,000 gallons
    Standard Rate First 1,000 gallons (minimum charge)
    Next 9,000 gallons
    Next 90,000 gallons
    Next 900,000 gallons
    Next 1,000,000 gallons
    All over 2,000,000 gallons
    $12.00 per 1,000 gallons
    $3.13 per 1,000 gallons
    $3.03 per 1,000 gallons
    $2.93 per 1,000 gallons
    $2.83 per 1,000 gallons
    $2.68 per 1,000 gallons
    Outside City First 1,000 gallons (minimum charge)
    Next 9,000 gallons
    Next 90,000 gallons
    Next 900,000 gallons
    Next 1,000,000 gallons
    All over 2,000,000 gallons
    $16.80 per 1,000 gallons
    $3.76 per 1,000 gallons
    $3.64 per 1,000 gallons
    $3.52 per 1,000 gallons
    $3.40 per 1,000 gallons
    $3.22 per 1,000 gallons
    Senior Outside City First 1,000 gallons (minimum charge)
    Next 9,000 gallons
    Next 90,000 gallons
    Next 900,000 gallons
    Next 1,000,000 gallons
    All over 2,000,000 gallons
    $8.40 per 1,000 gallons
    $3.76 per 1,000 gallons
    $3.64 per 1,000 gallons
    $3.52 per 1,000 gallons
    $3.40 per 1,000 gallons
    $3.22 per 1,000 gallons


    Sewer - Monthly Rates and Charges based on metered water use (Effective January 1, 2016):

    Senior Citizen Rate First 2,000 gallons (minimum charge) $10.00 per 2,000 gallons
    Standard Rate First 2,000 gallons
    All over 2,000 gallons
    $20.00 per 2,000 gallons
    $2.65 per 1,000 gallons